PingCab Operations Command Centre
Marketplace telemetry for the North Wales taxi platform — demand, supply, fulfilment, revenue, safety and sign-up approvals in one view.
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Last 30 Days
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Region: North Wales
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Firm: All Firms
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Platform: All Apps
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Vehicle: All Classes
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local_taxi Marketplace Pulse
Booking Requests
14.2k
+5.2%
Completed Rides
12.4k
+4.1%
Fulfilment Rate
Target 90%
87.3%
Active Riders
184k
+1.8%
Active Drivers
3.4k
+8.2%
Active Taxi Firms
148
+6
Gross Fare Value
£2.4M
+9.3%
MRR
£485k
+8.4%
CSAT
4.8/5.0
App Installs
4.2k
+11%
SOS Activations
Review
2
Funnel Conversion
78.5%
+2.1%
how_to_reg Sign-up Approvals
Firms Awaiting Approval
Action
6
Driver Docs In Review
14
-3
Vehicles Awaiting Certs
9
Avg. Approval Time
1.8d
-0.4d
New Firm Registrations
Verify licence before activation| Firm | Licensing Authority | Operator Licence | Drivers | Submitted | Status | Action |
|---|---|---|---|---|---|---|
| Menai Cars | Cyngor Gwynedd | PH-0341/26 | 9 | 2h ago | Docs Complete | |
| Llandudno Taxis Ltd | Conwy CBC | PHO/2214 | 17 | 6h ago | Licence Verified | |
| Holyhead Harbour Cabs | Ynys Môn CC | — | 4 | 1d ago | Licence Missing | |
| Eryri Executive Travel | Cyngor Gwynedd | PH-0187/25 | 6 | 2d ago | Docs Complete |
monitoring Demand & Revenue Trends
Booking Requests
14.2k · +5.2%Completed Rides
12.4k · +4.1%Active Riders
184k · +1.8%MRR
£485k · +8.4%health_and_safety Safety & Payments
SOS Activations (30d)
1 open
2
Failed Fare Charges
£412 owed
31
Refunds Issued
£186
-22%
Complaints Open
4
-2
Top Firms by Volume
| Firm | Base | Drivers | Rides (30d) | GFV | Acceptance | Health |
|---|---|---|---|---|---|---|
| Bangor City Cabs | Bangor | 22 | 3,912 | £71.4k | 93% | Healthy |
| Llandudno Taxis Ltd | Llandudno | 17 | 2,847 | £58.2k | 91% | Healthy |
| Menai Cars | Menai Bridge | 9 | 1,644 | £29.8k | 84% | Stable |
| Holyhead Harbour Cabs | Holyhead | 4 | 508 | £9.1k | 71% | At Risk |